Return Policy Page

Certainly! Here's a sample Return Policy text in English, tailored for an online shopping platform:


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**Return Policy**


**Our Commitment to Satisfaction**

Online shopping should be straightforward and worry-free. That's why we guarantee that if you're not satisfied with your purchase, you can easily return it. Our return policy is designed to be as simple and hassle-free as possible.


**Return Conditions**

- The product must be unused, unworn, unwashed, and without any flaws.

- Fashion products can be tried on to see if they fit and will still be considered unworn.

- The product must include the original tags, user manual, warranty cards, freebies, and accessories.

- The product must be returned in the original and undamaged manufacturer's packaging/box. If the product was delivered in our packaging, the same should be returned.


**Return Process**

1. Log into your account on bdraj.com and go to the order section.

2. Select the item you wish to return and submit a return request.

3. Follow the instructions provided to send your package back to us.


**Return Window**

- For items sold by bdraj.com, return requests must be submitted within 14 days from the delivery date.

- For items sold by third-party sellers, return requests must be submitted within 7 days from the delivery date.


**Refunds**

Once we receive your returned item and it passes our quality check, we will process your refund. The refund amount will cover the item price and any applicable shipping fees.


**Exceptions**

Please note that certain items marked as non-returnable on the product page are not eligible for return. For a complete list of non-returnable items, please visit our website.


**Contact Us**

If you have any questions about your return, feel free to contact our customer service team for assistance.



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DBID-153448693

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